Friday, March 9, 2012

FREE Network Management and Helpdesk software

My company previously used LANDesk software for antivirus, deployment and system management. While it is great software, it is pretty expensive. The company, which is a small to medium size, wanted something more cost-effective. I did some research and chose Symantec Endpoint Protection for anti-virus and Spiceworks for Network Management. SEP is is not cheap either but less expensive than the whole LANDesk suite and Spiceworks is FREE. It is ad-supported but they are NOT intrusive at all.

Spiceworks also does not require an agent be deployed to all your systems. It will query them with existing network management protocols. You will then have an inventory of all your computers, printers, switches, software, etc. It will keep track of quotes and purchasing, and has a helpdesk/ticketing software built in! It has been a big help and I am learning more uses for it all the time.


Check it out at www.spiceworks.com

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